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Trailo is a field service management platform with VRP-based route optimization. Service fleets from 5 vehicles upward plan their daily dispatch via drag-and-drop or via an AI chat assistant. Web platform up and running in 5 minutes, EU hosting in Frankfurt, monthly cancellable from €39 per vehicle. Founded 2026 by Felix Bächle.
Trailo automates daily planning for service fleets from 5 vehicles upward — entirely in the browser, without spreadsheets. The platform plans tours with an established VRP solver, handling time windows, skills, multi-depot and customer opening hours, and hands finished routes straight to mobile status reporting. The built-in AI chat assistant (Bring-Your-Own-Key) lets dispatchers generate and refine plans in natural language. Trailo runs as a web platform; a native driver app for iOS and Android is in active development. Hosting exclusively in Frankfurt, GDPR-compliant, monthly cancellable from €39 per vehicle (annual billing). Founded 2026 by Felix Bächle.
Trailo was founded in 2026 by Felix Bächle, on the observation that service teams spend more time on dispatch than on the actual work at the customer. Trailo solves that with a field service management platform that brings route optimization, drag-and-drop dispatch, skill matching, recurring jobs and a conditional form builder under one roof — entirely in the browser, no migration project required. The software targets fleets from 5 vehicles upward (sweet spot 5–100) in field service, POS marketing, maintenance, pest control, trades, cleaning and B2B delivery. The established VRP solver handles time windows, driver skills, preferred-technician rules, multi-depot and customer opening hours. Live in the first version: the AI chat assistant (Professional tier, Bring-Your-Own-Key), which lets dispatchers generate and refine plans in natural language — setup in under two minutes. Onboarding takes five minutes, sample data included, no credit card for the 14-day trial. Trailo runs today as a web platform; a native driver app for iOS and Android is in active development. Hosting exclusively in Frankfurt, fully GDPR-compliant, 2-factor authentication and audit logs included. Data can be exported via REST API (from Professional) and CSV at any time — no vendor lock-in. Pricing starts at €39 per vehicle per month (annual billing), monthly cancellable, no setup fee.
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