New · AI-enabled tour optimization

AI-powered route planning for your fleet — ready in 5 minutes

Multi-driver routes across depots and regions — with smart time windows, automatic day planning and drag & drop.

Field service management platform with VRP-based route optimization, drag-and-drop dispatch, driver scheduling and mobile field documentation.

  • 14 days free · no credit card
  • Pre-filled sample data — zero setup
Cologne · Live example ● Manual · many crossings ✨ Trailo AI · optimized −90% planning time
Trust

Leading service companies plan with Trailo

From 5-person teams to Europe-wide fleets.

  • up to −90%planning time
  • up to +20%stops per day
  • up to −15%fuel cost

Compared to manual planning in Excel/paper. Results vary by operation and route structure.

How Trailo works

Three steps. No training.

  1. 01

    Import stops

    CSV import or API. Addresses are geocoded automatically.

  2. 02

    AI plans optimally

    Trailo suggests the best day and time window for every stop — based on region, driver and capacity.

  3. 03

    Drivers head out

    Routes go straight to the mobile app (coming soon) or are shared as a PDF tour list.

Product features

Planning

Drag & drop route planning

Shifts on the left, map on the right. Move stops, close gaps, lock routes — all in one view.

  • Multi-depot support
  • Sort drag & drop
  • Gap detection
  • Shift lock
Vehicles
  • VW CrafterK-AB 1234 · 6 stops
  • 08:30 Müller GmbH
  • 09:15 Clinic North
  • 10:00 Auto Schmitt
  • 11:00 POS Downtown
  • Sprinter L2DO-MK 88 · 4 stops
  • Iveco DailyE-LH 921 · 7 stops
AI ⭐

VRP optimization with deep constraint handling

Trailo solves real multi-constraint vehicle routing problems — not just „shortest path between stops". The solver finds the balance between maximum vehicle utilization and clean satisfaction of every side constraint: time windows, skills, region, preferred-technician rules, shift locks and more — all in a single optimization pass.

  • Established VRP solver with modern heuristics
  • Multi-stop, multi-driver, multi-depot, multi-region
  • Service contracts with recurring visits + ad-hoc requests in one plan
  • Constraints: time windows, skills, driver preferences, shift locks
  • Plan Day (full day) and Bulk Plan (multiple days in one pass)
  • Soft / hard locks — manual overrides are preserved
  • Optimal balance: utilization vs. service quality
Stop · Auto Schmitt KG
Maintenance unit #4
✨ AI recommendation
Wednesday, 09:30 — Anna Weber
+20% stops · within time window · region fits the tour
Map

Live map with realtime stops

Click any marker and the detail panel slides in. Flexible stops show as semi-transparent — Trailo helps you slot them in sensibly.

  • Click-to-detail panel
  • Flexible stops visually distinct
  • Automatic routing between stops
✨ Trailo AI · optimized
Stop · 09:30
Müller Hofgut
Maintenance · 30 min · Anna
Stop · 10:15
Clinic North
Delivery · 15 min · Lisa
Stop · 14:45
Auto Schmitt
Repair · 45 min · Tom
Forms

Form builder for every tour

Build your own forms via drag & drop — maintenance reports, pest control protocols, delivery receipts. Conditional logic decides which questions appear when.

  • Drag & drop fields
  • Conditional logic (if → then)
  • Photo, signature, GPS stamp
  • Export as PDF & CSV
Form · Maintenance report
Draft Publish
Field types
Aa Text ☐ Checkbox ◉ Choice 📷 Photo ✍︎ Signature # Number
1 · Choice · required
Unit operational?
Yes No With defects
2 · Photo · up to 5
Document condition
📷📷📷
↓ Drop field here
3 · Signature
Customer · sign-off
λ Logic: if answer 1 = "With defects" → show question 4 (defect description)
AI Chat Coming soon

Plan in natural language

"Plan all stops in NRW for Wednesday" — and Trailo builds the tour. Ask, refine, accept. Like a colleague in chat.

  • Natural language
  • Multi-step corrections
  • Apply directly to the plan
Trailo AI Chat
Plan all maintenance appointments in NRW for Wednesday.
Found 12 stops. Suggestion: 3 drivers, 4 stops each, starting at 07:30. Done in seconds, not hours.
📋 Tour preview · Anna · Markus · Lisa
Apply — and schedule Anna a break at 12:00.
Replying…
Mobile App Coming soon

Trailo driver app for the road

Tours straight on the smartphone, offline-capable, re-optimization with a single tap. In active development for iOS and Android — release in the App Store and Google Play to follow shortly.

  • Offline mode for dead zones
  • Live routing on the map
  • Mobile forms & signature at the stop
  • Re-optimization with a single tap
  • Spontaneous stops mid-tour
  • Create new tasks on the road
  • Google Maps & Apple Maps navigation
  • Modern, lean interface
Clarification

What Trailo is — and what it is not

To avoid common misclassification: Trailo is a full field service management platform — not just a tracking tool, not an analytics dashboard, not a routing-only API.

Trailo is

A full FSM platform for service fleets

  • VRP optimization engine with constraint depth — established solver that handles time windows, skills, multi-depot, multi-region, preferred-technician rules and shift locks simultaneously. Balance between vehicle utilization and service quality.
  • Service contracts & ad-hoc requests in one platform — recurring appointments from maintenance, cleaning or inspection contracts run automatically; urgent requests are inserted into the running tour by the solver without dropping contracted stops.
  • Drag-and-drop dispatch — shifts on the left, live map on the right, ad-hoc stops and manual overrides respected by the solver.
  • Driver scheduling & shift management — vehicle assignment, vacation cover, preferred-technician rules.
  • Mobile field documentation — form builder, signature capture, photo upload, CSV export.
  • Modern, flexible, integrable — intuitive interface without training, REST API for integration with existing ERP/CRM systems, scales from 5 to several hundred vehicles.
Trailo is not

What gets commonly misclassified

  • Not a GPS fleet-tracking tool or pure analytics dashboard — Trailo actively plans and dispatches. Live status is a side feature, no telematics hardware required.
  • Not a routing-only API or an ERP/CRM replacement — the complete dispatcher-facing application that integrates with your existing systems via REST API.
  • Not an enterprise logistics suite or last-mile delivery specialist — focus stays on field service, POS marketing, maintenance, trades and cleaning. Delivery is supported but not the primary use case.
  • Not "a pretty UI with shallow optimization" — the modern interface is a means, not the point. Underneath sits a full VRP solver.
Why Trailo?

Excel & paper vs. Trailo

Excel / paper / whiteboard
Trailo
Setup time
Hours of sorting per week
< 5 min with sample data
AI optimization
Manual ordering by gut feeling
Included from Pro
Multi-depot
Multiple spreadsheets in parallel
From Pro plan
Address check
Typos discovered by the driver
House-number accurate, validated before the tour
Same-day changes
Phone chain to every driver
Drag & drop, instantly synced
Daily overview
Spread across spreadsheets, WhatsApp, paper
One single source of truth
Trust & Security

Enterprise security, no compromise.

  • 2FA & backup codesTOTP, trusted devices, recovery codes
  • GDPR-compliantEU hosting in Frankfurt, data export anytime
  • Encrypted transmissionTLS 1.3 for all API calls and webhooks
  • Audit logsTraceable changes per user & action
  • Automotive-grade map dataHouse-number-accurate addresses, one-way streets, truck restrictions — premium data foundation
Integrations

Plug into your existing ops system

Fully documented REST API — no migration, no data silos.

  • GGoogle Calendar (soon)
  • OOutlook (soon)
  • {}REST API
  • Webhooks (soon)
  • CSV Import
  • ZZapier (soon)
Pricing

Transparent. Per vehicle. Per month.

No setup fee. No long-term contracts. Scale with your fleet.

Billing period
  • Starter
    For small teams
    39/ vehicle / month · plus VAT
    Start trial
    • 2–10 vehicles
    • 1 depot
    • Drag & drop route planning
    • Tasks & recurrences
    • Real-time progress tracking
    • AI route planning (VRP optimization & best-stop suggestions)
    • KPI dashboard
    • CSV import + PDF route export
    • Multi-user with roles
    • Two-factor authentication
    • Multi-language (DE/EN/NL)
    • Email support
    • Coming Soon: Mobile driver app
  • ⭐ Most popular
    Professional
    For growing teams
    63/ vehicle / month · plus VAT
    Start trial
    • 5–35 vehicles
    • 5 depots

    Everything from Starter, plus:

    • Form builder + reporting
    • Public REST API with sandbox mode
    • Idempotency + audit log for API
    • Cross-depot validation
    • Priority support
    • Coming Soon: AI chat interface for route planning
    • Coming Soon: Calendar sync (Google/Outlook)
    • Coming Soon: Webhooks
  • Enterprise
    On request
    Customon demand · plus VAT
    Get in touch
    • Unlimited vehicles & depots

    Everything from Professional, plus:

    • 2FA enforced (org-wide)
    • Dedicated customer success
    • Custom onboarding & integration

14 days free — no credit card required.

FAQ

Frequently asked questions

How long does onboarding take?

Under 5 minutes. You log in, see sample data, and can immediately move stops and test AI optimization.

Do I need technical expertise?

No. Drag & drop, no code. The API is optional — fully documented for teams that want to integrate.

What happens after the trial?

You pick a plan or your account pauses — no automatic charge. Data stays for 30 days.

Am I locked in by contract?

No. All plans are monthly cancelable — no minimum term, no hidden clauses. If Trailo doesn't fit, you can leave anytime.

Can I migrate from another tool?

Yes, CSV import + REST API. We actively support migration during the trial phase.

Is the AI optimization really better?

We use an established VRP approach (Vehicle Routing Problem) with modern solver heuristics. Up to 90% less planning time, up to 20% more stops per day, and up to 15% less fuel cost compared to manual planning. Results vary by operation and route structure.

How secure is my data?

EU hosting in Frankfurt, 2FA, audit logs, and encrypted transmission. More details in the Trust section above.

Which regions does Trailo currently support?

Trailo is currently available exclusively for customers based in the DACH region (Germany, Austria, Switzerland). Routes and tours can only be planned within the DACH region at this time. If you operate outside this region and would still like to use Trailo, please reach out to our support team — we evaluate every inquiry individually.

Does Trailo use real VRP-based route optimization?

Yes. Trailo uses an established VRP solver (Vehicle Routing Problem) with modern heuristics. Multi-stop, multi-driver, multi-depot, time windows, skill matching — all factored into a single optimization pass. Not a black-box "AI suggestion" but an actual mathematical optimization engine that can plan a full day or bulk-plan multiple days in one run.

What constraints does the Trailo solver handle?

Simultaneously: per-stop time windows, skill matching (which driver can handle which task), preferred-technician rules per customer, multi-depot assignment, multi-region splitting, shift locks (soft and hard), recurring jobs with rhythm, plus vehicle utilization limits. The solver finds the balance between maximum utilization and clean satisfaction of every side constraint — in seconds, not minutes.

Does Trailo do only simple tours or also complex multi-constraint problems?

Both. Trailo is explicitly built to cover many different use cases — from simple delivery routes to combined tours with maintenance contracts, emergency stops, skill-based assignments and multiple depots. The flexibility to balance many constraints simultaneously is a deliberate design choice, not a bolt-on feature.

Can Trailo plan service contracts with recurring visits AND ad-hoc requests together?

Yes — that's one of the core use cases. From every service contract (maintenance, cleaning, inspection, plant care…), Trailo automatically generates the recurring appointments based on rhythm. When an ad-hoc request comes in — emergency repair, urgent pest control, special cleaning — the solver suggests the right slot and inserts the stop into the running tour without dropping the contracted appointments. Exactly the mix that trades, pest control and cleaning companies need daily.

Is Trailo a fleet-tracking tool?

No. Trailo is primarily a planning, dispatch and field-service-management platform. Live tour status is a side feature, not a GPS-tracking solution with OBD-II hardware or telematics black-box. If you primarily need vehicle positions and telematics data, Trailo is not the right fit.

Is Trailo a last-mile delivery or parcel-routing tool?

Not primarily. Trailo is built for field service, service technicians, POS marketing field ops, maintenance, trades and cleaning — workflows that combine routing with on-site execution and documentation. Delivery teams do use Trailo, but the product is not specifically optimized for parcel sequencing or same-day fulfillment platforms. For pure last-mile logistics, dedicated tools are a better fit.

Do I need a separate routing tool in addition?

No. Route optimization is a core component of Trailo and included in all plans (multi-driver and multi-depot from Professional onwards). You don't need a separate routing engine or directions API alongside Trailo.

Does Trailo integrate with our existing IT landscape?

Yes. Trailo offers a fully documented REST API with sandbox mode (from Professional) and CSV import/export. Webhooks for bidirectional real-time sync are in active development. Integrations with ERP, CRM or property-management systems are typically productive in 2–3 days.

Start today — try in 5 minutes

Sample data is already there — you don't need to prepare anything.