Multi-driver routes across depots and regions — with time windows, automatic day planning and drag & drop.
Field service management platform with VRP route optimization, drag-and-drop dispatch and mobile field docs.
From 5-person teams to Europe-wide fleets.
Compared to manual planning in Excel/paper. Results vary by operation and route structure.
CSV import or API. Addresses are geocoded automatically.
Trailo suggests the best day and time window for every stop — based on region, driver and capacity.
Routes go straight to the mobile app or are shared as a PDF tour list.
Shifts on the left, map on the right. Move stops, close gaps, lock routes — all in one view.
Trailo solves real multi-constraint vehicle routing problems — not just „shortest path between stops". The solver finds the balance between maximum vehicle utilization and clean satisfaction of every side constraint: time windows, skills, region, preferred-technician rules, shift locks and more — all in a single optimization pass.
Click any marker and the detail panel slides in. Flexible stops show as semi-transparent — Trailo helps you slot them in sensibly.
Build your own forms via drag & drop — maintenance reports, pest control protocols, delivery receipts. Conditional logic decides which questions appear when.
"Plan all stops in NRW for Wednesday" — and Trailo builds the tour. Ask, refine, accept. Like a colleague in chat. Included in the Professional tier, runs as Bring-Your-Own-Key — setup in under 2 minutes.
Tours straight on the smartphone, offline-capable, re-optimization with a single tap. Available now on the App Store — Android version coming soon.
Trailo
CRM sync with Pipedrive, webhooks, 7,000+ apps via Zapier & Make and a fully documented Developer REST API — no data silos.
Pipedrive CRM sync (bidirectional), webhooks and 7,000+ apps via Zapier & Make are available in all plans — set up directly in Trailo in minutes.
Data migration, ERP or multi-system integration and team training — guided, productive in days instead of weeks. With your existing systems, not against them.
To avoid common misclassification: Trailo is a full field service management platform — not just a tracking tool, not an analytics dashboard, not a routing-only API.
No setup fee. No long-term contracts. Scale with your fleet.
Early BirdCurrent prices are early-bird rates — they're rising soon. Your price stays locked in for as long as your subscription is active.
Everything from Starter, plus:
Everything from Professional, plus:
14 days free — no credit card required.
Need help with setup & integration? Trailo Kickstart → handles data migration and connecting your systems.
Under 5 minutes. You log in, see sample data, and can immediately move stops and test AI optimization.
No. Drag & drop, no code. The API is optional — fully documented for teams that want to integrate.
You pick a plan or your account pauses — no automatic charge. Data stays for 30 days.
No. All plans are monthly cancelable — no minimum term, no hidden clauses. If Trailo doesn't fit, you can leave anytime.
Yes, CSV import + REST API. We actively support migration during the trial phase.
We use an established VRP approach (Vehicle Routing Problem) with modern solver heuristics. Up to 90% less planning time, up to 20% more stops per day, and up to 15% less fuel cost compared to manual planning. Results vary by operation and route structure.
The AI chat assistant is live and included in the Professional tier. It runs as Bring-Your-Own-Key (BYOK): you provide your own API key from an LLM provider (currently Anthropic Claude). For Trailo users this is the most cost-efficient setup — each customer pays exactly for what they actually use, with no flat margin on top. Setup takes under 2 minutes: copy your API key at the provider, paste it into Trailo's settings, done. More details on AI Assistant.
EU hosting in Frankfurt, 2FA, audit logs, and encrypted transmission. More details in the Trust section above.
Trailo is currently available exclusively for customers based in the DACH region (Germany, Austria, Switzerland). Routes and tours can only be planned within the DACH region at this time. If you operate outside this region and would still like to use Trailo, please reach out to our support team — we evaluate every inquiry individually.
Yes. Trailo uses an established VRP solver (Vehicle Routing Problem) with modern heuristics. Multi-stop, multi-driver, multi-depot, time windows, skill matching — all factored into a single optimization pass. Not a black-box "AI suggestion" but an actual mathematical optimization engine that can plan a full day or bulk-plan multiple days in one run.
Simultaneously: per-stop time windows, skill matching (which driver can handle which task), preferred-technician rules per customer, multi-depot assignment, multi-region splitting, shift locks (soft and hard), recurring jobs with rhythm, plus vehicle utilization limits. The solver finds the balance between maximum utilization and clean satisfaction of every side constraint — in seconds, not minutes.
Both. Trailo is explicitly built to cover many different use cases — from simple delivery routes to combined tours with maintenance contracts, emergency stops, skill-based assignments and multiple depots. The flexibility to balance many constraints simultaneously is a deliberate design choice, not a bolt-on feature.
Yes. You can store opening hours per customer — Trailo only plans stops within those windows. Example: a doctor's office only Tue/Thu 8 AM–12 PM, a supermarket warehouse only Mon–Fri 6–10 AM. Opening hours can be manually overridden per stop when needed — e.g. by prior arrangement on site.
Yes. After each optimization, Trailo automatically checks whether the planned stops could also be handled with one driver less — while keeping the same service quality, time windows and opening hours. Day by day you see which days you could free up a driver for other tasks. Conversely, during peak demand you see when an additional driver would be needed — dispatch becomes a data-driven staffing-cost decision instead of a gut-feel one.
Instead of passive GPS tracking, the driver taps in the mobile app upon arriving at and leaving each stop — the status flows immediately into the dispatcher view. The planner sees in real time which stop each driver is at, without continuous location data being collected. New stops can be inserted into the running tour live — the solver recalculates the sequence in seconds.
Yes — that's one of the core use cases. From every service contract (maintenance, cleaning, inspection, plant care…), Trailo automatically generates the recurring appointments based on rhythm. When an ad-hoc request comes in — emergency repair, urgent pest control, special cleaning — the solver suggests the right slot and inserts the stop into the running tour without dropping the contracted appointments. Exactly the mix that trades, pest control and cleaning companies need daily.
No. Trailo is primarily a planning, dispatch and field-service-management platform. Live tour status is a side feature, not a GPS-tracking solution with OBD-II hardware or telematics black-box. If you primarily need vehicle positions and telematics data, Trailo is not the right fit.
Not primarily. Trailo is built for field service, service technicians, POS marketing field ops, maintenance, trades and cleaning — workflows that combine routing with on-site execution and documentation. Delivery teams do use Trailo, but the product is not specifically optimized for parcel sequencing or same-day fulfillment platforms. For pure last-mile logistics, dedicated tools are a better fit.
No. Route optimization is a core component of Trailo and included in all plans (multi-driver and multi-depot from Professional onwards). You don't need a separate routing engine or directions API alongside Trailo.
Yes. Trailo offers a fully documented Developer REST API with sandbox mode, idempotency and audit log (from Professional) and CSV import/export. On top of that, there are webhooks and access to 7,000+ apps via Zapier & Make (all plans) plus native Pipedrive CRM sync (bidirectional, all plans). Integrations with ERP, CRM or property-management systems are typically productive in 2–3 days.
Sample data is already there — you don't need to prepare anything.