No more shuffling jobs on a planning board: Trailo’s AI agent plans the jobs and routes of all vehicles automatically, with up to 90% less time spent on planning. Your technicians and drivers see their route in the app and document on site.
Without an ERP: up and running in minutes via Excel · With an ERP: your ERP stays, Trailo plans
Small teams: test on your own, 14 days free · From ~10 vehicles: demo
With driver app for iOS and Android
Two drivers called in sick, three are asking for their route. Yesterday's spreadsheet is already out of date.
Looking up addresses in Maps one by one, shuffling the order in Excel. Customer A's time window clashes with customer B's — so it's back to square one, for eight vehicles.
Customer on the phone. Nobody knows where driver 3 is right now — so you call the driver, who is standing on a ladder.
A contract customer has a breakdown. Five routes need reshuffling — 25 minutes of phone calls to every driver.
Reports, photos, signatures — from clipboard into the computer. Error rate included.
And tomorrow at 06:45 it all starts again.
Many teams move from Excel to a digital planning board. The plan looks nicer, but the puzzle is still yours.
It pays off with several technicians, recurring jobs and breakdowns during the day — usually from about five vehicles or with frequent short-notice changes.
up to −90%
planning time
Whether Trailo reduces your planning effort becomes clear with your own jobs — here is how to get there.
Two lists as CSV or Excel: customers with company name and address, then jobs with title and customer name. Optional: date, duration, time window, technician, recurrence. Addresses are geocoded automatically.
Add vehicles and shifts, then Trailo plans the day for all of them together and suggests the best day and technician for new jobs.
Routes go straight to the mobile app or are shared as a PDF tour list.
Shifts on the left, map on the right. Move stops, close gaps, lock routes — all in one view.
Assigning jobs is not optimizing. A planning board shows you where there’s room, and you drag. Trailo calculates the whole day for every vehicle at once and finds the balance between maximum utilization and clean adherence to every rule: time windows, opening hours, region, preferred-technician rules, shift locks and more.
Click any marker and the detail panel slides in. Flexible stops show as semi-transparent — Trailo helps you slot them in sensibly.
Build your own forms — maintenance reports, pest control protocols, delivery receipts. Conditional logic decides which questions appear when.
"Plan all stops in NRW for Wednesday" — and Trailo builds the tour. Ask, refine, accept. Like a colleague in chat. Included in the Professional tier, runs as Bring-Your-Own-Key — setup in under 2 minutes.
Tours straight on the smartphone, offline-capable, re-optimization with a single tap. Available now on the App Store and Google Play — for iOS and Android.
Companies with several field technicians, recurring jobs and urgent extra work. Quotes and invoicing stay in your existing ERP or CRM.
trailo
Trailo complements your ERP, CRM or invoicing software instead of replacing it: customers and jobs arrive via Excel/CSV import, Pipedrive sync, Zapier or the Developer REST API.
Excel/CSV import, Pipedrive CRM sync (bidirectional) and 7,000+ apps via Zapier in all plans. The REST API is included from Professional.
Data migration, ERP or multi-system integration and team training — guided, productive in days instead of weeks. With your existing systems, not against them.
To avoid misclassification: Trailo is the operational platform for dispatch, route optimization and — in the Operator plan — mobile documentation. Quotes, invoices and accounting stay in your existing system.
No setup fee. No long-term contracts. Scale with your fleet.
Everything from Starter, plus:
Everything from Professional, plus:
14 days free, no credit card required. Operator features such as forms are unlocked during the trial; afterwards your booked plan applies.
From about 10 vehicles, or if Trailo should connect to your ERP, the 15-minute demo is worth it. Smaller teams are fastest testing on their own.
Need help with setup & integration? Trailo Kickstart → handles data migration and connecting your systems.
Trailo is field service software that plans jobs and routes itself. You upload your jobs or connect your system, click “Plan Day”, and the AI agent plans all vehicles together. Your technicians and drivers see their route in the driver app and document on site. More in the overview Field service management that plans itself.
No. Without an ERP you manage customers and jobs directly in Trailo and are set up in a few minutes via CSV or Excel. You connect your invoicing via Zapier or the CSV export. If you already have an ERP or industry software, it stays in charge of orders and invoices, and Trailo takes over the planning. The connection runs via Zapier (bidirectional) or the REST API.
Up to 90 % of your planning time: instead of moving jobs around a planning board, you click “Plan Day” and Trailo works out the routes of all vehicles at once. On top of that, up to 20 % more jobs per day and up to 15 % lower fuel costs. These are up-to values based on our own assumptions and public studies, not measured customer results.
In a few minutes. You import two lists as CSV or Excel (customers with company name and address, then jobs with title and customer name, optionally date, duration and time window), add your vehicles and let Trailo plan the day. The address goes in one column, and for Excel files the import reads the first sheet. If you move from another tool, we help you during the trial.
A planning board assigns jobs to people and days, usually by drag & drop. It shows who does what on which day, but you still work out the order and the route yourself. Trailo also calculates the best order and route for every tour, for all vehicles at once, with time windows, working hours and fixed assignments.
Time windows per job, your customers’ opening hours (for example a practice open only Tue/Thu 8–12), fixed technicians per customer, several depots, recurring jobs with a rhythm, and routes you lock so they stay unchanged. Everything goes into the same planning run, for one day or several days at once.
Yes. From every contract (maintenance, cleaning, inspection) Trailo creates the recurring appointments by rhythm. When an emergency comes in, Trailo suggests the right technician and slot and adds the job to the running route without moving the contract appointments.
After every optimization, Trailo checks whether all jobs could also be done with one driver less, with the same time windows and opening hours. So you see day by day when someone can be deployed elsewhere, and the other way round, when an extra driver would be needed.
Your technicians and drivers tap briefly in the app when they arrive and when they leave. The status shows up in your planning right away, without continuously collecting location data. You can add new jobs to the route during the day, and Trailo recalculates the order.
Yes. Field reps and service technicians with large territories plan the whole week with Trailo: start at home on Monday, back on Friday, the jobs in between in the best order, and for each overnight stay the region where the hotel should be. It works best when jobs are entered as “sometime this week” instead of a fixed day.
No. Everything works by click, without code. The REST API is optional and fully documented, for teams that want to connect Trailo themselves.
The AI chat assistant is included in the Professional plan. It runs with your own API key from an AI provider (currently Anthropic Claude), so you pay exactly what you use instead of a flat surcharge. Setup takes under 2 minutes. More on AI assistant.
You choose a plan or your account pauses, with no automatic charge. Your data stays stored for 30 days.
No. All plans can be cancelled monthly, with no minimum term and no hidden clauses.
EU hosting in Frankfurt, 2FA, audit logs and encrypted transmission. More details in the trust section above.
Trailo is currently available for customers based in the DACH region (Germany, Austria, Switzerland), and routes are planned within the DACH region. If you work outside it and are still interested, contact support, we review every request.
Trailo is built for businesses whose people work on site: service, maintenance, trades, cleaning, pest control and field sales. For pure GPS and telematics tracking of vehicles or for last-mile parcel delivery, there are better-suited specialist tools.
Ready in a few minutes: upload your job list via Excel or CSV import and let Trailo plan.
