Service cycles that plan themselves — and emergencies that fit in
Quarterly, monthly or semi-annual contracts: Trailo turns the contract into appointments, plans them up to a month ahead — and when a call comes in between (wasp nest, rat infestation), Trailo suggests a fitting slot in seconds. Your industry software with sites, bait plans and invoicing stays.
- ✓Contracts automatically into tours
- ✓Emergency slot in seconds
- ✓Alongside your industry software
14 days free · No credit card · Excel/CSV import, Zapier or API
No credit card · With your own jobs · Cancel anytime
Contracts, emergencies and audit duties in the same Excel
What we hear from conversations with pest control teams.
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Contract dates in Excel choreography
30 food businesses on quarterly maintenance, 15 restaurants monthly, 8 facilities semi-annually. Every month: turn contracts into appointments, distribute across weeks in Excel, puzzle the tours together. Three days of dispatcher time, every time.
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Urgent call, no free slot at hand
"We have rats in the warehouse." The dispatcher has to look at the tour, see who is where, call technicians. By the time an appointment is set: 20 minutes — and the customer has already contacted the competitor.
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Regulars want the same technician
Whoever knows the site — paths, bait box locations, customer contacts — works twice as fast. But manual dispatch loses track of this as soon as vacation or sick leave gets in the way.
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HACCP docs on paper are an audit risk
Treatment protocol, bait box check, customer signature — all on the clipboard. By the next food safety inspection, everything must be findable. One lost sheet, and the customer has a problem.
A digital planning board sorts your monitoring visits neatly by day. Which certified technician can still take today’s restaurant emergency, and which day costs the least driving for the quarterly inspection, you still have to work out yourself.
Sound familiar? Play with real data — 14 days, no credit card.
How your 15-min demo works
No obligation, directly with the founder, no sales team. Most useful from about 10 technicians or vehicles, or if Trailo should connect to your industry software.
1 · Your business
You briefly describe your pest-control jobs.
2 · Planned live
We plan a sample tour live in Trailo — you see in minutes how it looks for your case.
3 · All features
Form builder, offline app, recurring contracts, connection to your system — we show everything that matters to you.
4 · Your questions
Pricing, rollout, data protection — all answered directly, no obligation.
Contracts run themselves, emergencies have a place
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Bulk planning from service contracts
Set contract rhythms once — quarter, month, semi-annual — and Trailo generates the appointments up to a month ahead. Tours get filled automatically; you don't re-puzzle every month.
- ✓Recurring tasks from contracts
- ✓Bulk planning up to 30 days ahead
- ✓Fixed and flexible stops mixable in one tour
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Slot suggestion in seconds for emergency calls
Type the address, Trailo checks existing tours in the region and suggests a fitting slot instantly. You give the caller a concrete commitment on the phone — the competitor doesn't get the order.
- ✓Address-based suggestion in seconds
- ✓Considers capacity and region
- ✓Manual override if the suggestion doesn't fit
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Fixed technician per customer who knows the site
Define per customer or per individual order which technician should be preferred. The person who knows the bait box locations comes back automatically. On vacation, override manually.
- ✓Fixed driver assignment per customer
- ✓Also possible per individual order
- ✓Substitution in a few clicks
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Digital treatment protocol, HACCP-ready (Operator)
HACCP protocols, bait box checklists, customer signature, photo of the infestation — all in the form, filled out right at the stop. Completed protocols can no longer be changed and are retained for a configurable period (12–60 months). When the food-safety inspector shows up, you export inspection reports as PDF or CSV. This is a checklist per visit, not a monitoring-point plan with site map and infestation trend — that stays in your industry software.
- ✓Form builder with conditional logic
- ✓Photo, signature, date stamp
- ✓Configurable retention (12–60 months) + PDF/CSV export
- ✓Authority export of protocols
- ✓REST API from Professional
See it in action — 14-day trial with your own data, or have us walk you through it in 15 minutes.
Sample calculation: 8-technician team, 250 contract customers
A worked example based on assumptions, not measured customer results.
- Contract setup per month ~ €7,200 2 days/month saved × 12 months × €50/h × 6 h — through bulk planning instead of Excel choreography
- Daily planning time ~ €8,250 45 min/day saved × 220 working days × €50/h dispatcher
- Fuel cost ~ €4,800 −15 % × €4,000/year/vehicle × 8 vehicles
- Additional capacity + 1,760 stops +1 stop/technician/day × 8 technicians × 220 working days — direct revenue lever for emergency orders
Note on the calculation: Values are based on route optimization benchmarks and plausible assumptions for an 8-technician team with about 250 contract customers. Individual savings depend on setup, contract mix, capacity and hourly rates. Plug in your own numbers if you need a reliable forecast.
Specific to pest control
How does bulk planning work for different contract rhythms?
For each customer you set the desired rhythm (e.g. "every 3 months, always mid-month"). Trailo generates the appointments up to 30 days ahead and slots them into your tours automatically. Quarter, month and semi-annual mix freely.
Is Trailo HACCP-ready?
With the Operator plan, yes. You build HACCP protocols in the form builder — required fields, conditional logic, photo, signature, date stamp. Completed protocols can no longer be changed and are retained for a configurable period of 12 to 60 months; for food-safety inspections there are PDF and CSV exports. For context: "HACCP-compliant" always describes a business and its self-monitoring concept, never a piece of software — Trailo supports the documentation but replaces neither the self-monitoring concept nor the legal responsibility of the business.
What if a customer needs an emergency appointment several times per month?
You add emergency orders as flexible stops. Trailo suggests a fitting slot based on the address — you confirm with one click. Recurring maintenance from the contract stays untouched.
Can we set the same technician to come to a regular customer?
Yes. You define a preferred technician per customer — Trailo factors this in automatically. On vacation or sick leave, override manually.
Can we connect Trailo to our ERP/CRM?
To get started, CSV/Excel import of your customers and jobs is enough. For a permanent connection there is the REST API (from Professional), Pipedrive sync or Zapier. How much effort that takes with your industry software depends on its interface; we clarify that in the demo.
What if the infestation site has no signal in a basement or warehouse?
The driver app (iOS and Android) has a full offline mode: tours and (with the Operator plan) protocols sit locally on the device, status updates and photos sync automatically once signal returns. For technicians without a smartphone, you export the daily route as a printed PDF tour list — stops, addresses, time windows, notes, HACCP protocol template.
What Trailo takes over and what stays in your industry software
Do you use your pest control or office software? Keep it. Trailo runs alongside it — no system switch needed. Companies without suitable industry software can also run planning, dispatch and (with the Operator plan) job documentation entirely in Trailo; invoicing and monitoring-point plans stay outside either way.
Trailo takes over
- ✓Generating appointments from monitoring rhythms and spreading them across all technicians' routes
- ✓Slotting emergencies into the running week with a slot suggestion
- ✓Fixed technician per customer, time windows and opening hours
- ✓Driver app with route and status; with the Operator plan also protocol, photo and signature
Stays in your industry software
- ✓Monitoring-point and bait-station plans with site maps, infestation trends per site
- ✓Biocide and material consumption, inventory
- ✓Quotes, invoices, accounting, customer portal
Customers and jobs reach Trailo via CSV/Excel import, Pipedrive sync or Zapier (all plans) and via the REST API (from Professional).
Plan your first route in 5 minutes
14 days free. With your own jobs. No credit card. Cancel anytime.