Industry · Skilled Trades

Confirm an appointment on the call — before they call the competitor

Trades thrive on the phone: bathroom renovation, boiler swap, paint job. Trailo suggests a fitting slot in seconds based on the address. You give a concrete commitment on the call — instead of "I'll get back to you," which often means: order gone.

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The challenge

Order lost because no one called back

What we hear from skilled trades businesses.

  • Inquiry on the phone, no immediate commitment

    "When can you come?" You say "I'll get back to you," look at the plan, call the apprentice — an hour later you call back, the customer is already with the next tradesperson. The inquiry is gone.

  • Multi-day jobs are a brick in the plan

    Bathroom renovation takes a week, boiler swap two days, in between you want maintenance and smaller jobs to run. A nightmare in Excel — material delivery days, follow-up jobs, customer wishes.

  • Regulars want the same tradesperson

    Mrs. Müller has had her tradesperson three times now — he knows where the faucet sticks. If someone different comes every time, trust is gone — and the regular finds someone else.

  • Tour gets planned at night on the couch

    After hours, beer in hand, puzzling next week in Excel. An hour that hurts — and you still forget the material order.

Sound familiar? Play with real data — 14 days, no credit card.

How Trailo solves it

"I'll call back" turns into "Wednesday at 09:00 — works?"

  1. Slot suggestion in seconds — right on the phone

    Type the address, Trailo checks existing tours in the region and suggests the best day and time window instantly. You give the caller a concrete commitment before they hang up.

    • Address-based suggestion in seconds
    • Considers existing tours and capacity
    • Multiple options on demand — the customer picks
  2. Multi-day jobs with fixed tradesperson

    Big job like bathroom renovation: one employee tied up for the week, with flexible stops around it for material pickup, maintenance and small jobs. Trailo understands the mix.

    • Fixed driver assignment per order — the whole crew stays on the project
    • Fixed and flexible stops mixable in one tour
    • Drag & drop for spontaneous adjustments
  3. Fixed tradesperson per regular customer

    Define per customer which employee should be preferred. Mrs. Müller automatically gets her familiar tradesperson — no explanation loops, no loss of trust. On vacation: drag & drop for substitution.

    • Fixed driver assignment per customer
    • Also possible per individual order
    • Substitution logic via drag & drop
  4. Daily route as PDF — the apprentice has it all

    Stops, addresses, time windows, notes, material hints — all in one PDF. Goes on the phone, on the printer, on the noticeboard. Addresses validated by premium geocoding, so no cul-de-sac tours.

    • PDF export with all tour details
    • Addresses validated before planning
    • Realtime progress tracking — stop status as soon as set

See it in action — 14-day trial with real data, or have us walk you through it in 20 minutes.

What you save

Sample calculation: 6 employees, 4 vehicles

Conservatively calculated based on our pilot customers.

  • Daily planning time~ €9,000 45 min/day saved × 220 working days × owner hourly rate €50
  • Fuel cost~ €2,400 −15 % × €4,000/year/vehicle × 4 vehicles
  • More orders accepted+ 1,320 orders +1 order/employee/day × 6 employees × 220 working days — direct revenue lever from on-call commitments
  • Fewer lost inquirieshigher Inquiries that would have gone to the competitor without an immediate commitment — hard to quantify, often the biggest lever

Note on the calculation: Values are based on experience with existing pilot customers and plausible assumptions for a 6-person trades business with 4 vehicles. Individual savings depend strongly on order mix, inquiry volume, region and hourly rates. Plug in your own numbers if you need a reliable forecast.

FAQ

Specific to skilled trades

How fast do I see a free slot on the phone?

Type the address, in seconds Trailo suggests the best day and time window. You don't have to calculate or call around — the suggestion is there before the call ends.

Can we plan multi-day jobs like bathroom renovations cleanly?

Yes. You set up the order with fixed driver assignment over multiple days. Around it, Trailo can plan flexible stops (material pickup, small maintenance). Fixed and flexible stops mix freely.

Can we set the same tradesperson to come to a regular customer?

Yes. Per customer you can set a preferred tradesperson — Trailo assigns automatically. On vacation or sick leave, override via drag & drop, the plan adapts.

How do tours get to the apprentices?

Daily route as PDF — goes on the phone, on the printer, on the noticeboard. Once the mobile app is live (coming soon), employees get their tour straight on the smartphone, with stop status and notes.

What if my tradespeople have no signal on a building site or in a basement?

Today you export the daily route as a PDF tour list — stops, addresses, time windows, notes — and the team has it offline on the smartphone or printed. A native mobile app with full offline mode (tours stored locally, status updates and photos sync automatically once signal returns) is in active development.

Start today — try in 5 minutes

14 days free. Pre-filled sample data. No credit card. Cancel anytime.