When will the driver app be available?+
The Trailo driver app is available for iOS on the Apple App Store and for Android on the Google Play Store. Trial and existing customers get access automatically in their account. Anyone who would rather not install an app can keep using the mobile-responsive web interface of Trailo.
How much does the driver app cost?+
The driver app is included in every Trailo plan — no per-driver fee, no extra tier. It is available exclusively for existing Trailo users; a standalone App Store account without the Trailo platform is not possible.
Does the app work without internet?+
Yes. The app has an offline mode: tours and stop info sync to the device; status updates, form answers and photos are stored locally and upload automatically once the connection is back. Dead zones and weak coverage are no longer a problem.
Which maps app handles navigation?+
Tapping a stop opens the driver's preferred maps app — Google Maps on Android and iOS, or Apple Maps on iOS. Drivers use the navigation interface they already know — no second maps app to learn.
Can the driver add or change stops independently?+
Yes. Drivers can add stops on the go, adjust stop order, or shift jobs with a reason. Changes flow back into the Trailo platform immediately — dispatch sees the current state live.
Does every driver need a separate account?+
Yes. One login per driver with their own credentials — so status, docs and answers are correctly attributed to the person. Trailo supports multi-user with roles across every plan.
Which devices are supported?+
iOS and Android. Specific minimum versions are listed in the respective store entries. The app is optimized for smartphones; it works on tablets as well.