When will the driver app be available?+
The iOS driver app is available on the App Store. The Android version is in the final stages and will follow shortly. Trial and existing customers are automatically notified about the Android launch. Android users can use the mobile-responsive web interface of Trailo until then.
How much does the driver app cost?+
The driver app is included in every Trailo plan — no per-driver fee, no extra tier. It is available exclusively for existing Trailo users; a standalone App Store account without the Trailo platform is not possible.
Does the app work without internet?+
Yes. The app has an offline mode: tours and stop info sync to the device; status updates, form answers and photos are stored locally and upload automatically once the connection is back. Dead zones and weak coverage are no longer a problem.
Which maps app handles navigation?+
Tapping a stop opens the driver's preferred maps app — Google Maps on Android and iOS, or Apple Maps on iOS. Drivers use the navigation interface they already know — no second maps app to learn.
Can the driver add or change stops independently?+
Yes. Drivers can add stops on the go, adjust stop order, or shift jobs with a reason. Changes flow back into the Trailo platform immediately — dispatch sees the current state live.
Does every driver need a separate account?+
Yes. One login per driver with their own credentials — so status, docs and answers are correctly attributed to the person. Trailo supports multi-user with roles across every plan.
Which devices are supported?+
iOS and Android. Specific minimum versions will be published with the release of the apps. The app is optimized for smartphones; it works on tablets as well.