When will the driver app be available?+
The driver app is in active development. We don't give fixed release dates — trial and existing customers are notified as soon as the apps are available in the App Store (iOS) and Google Play (Android). Until then, drivers use the mobile-responsive web interface of Trailo.
How much does the driver app cost?+
The driver app is included in every Trailo plan — no per-driver fee, no extra tier. It is available exclusively for existing Trailo users; a standalone App Store account without the Trailo platform is not possible.
Does the app work without internet?+
Yes. The app has an offline mode: tours and stop info sync to the device; status updates, form answers and photos are stored locally and upload automatically once the connection is back. Dead zones and weak coverage are no longer a problem.
Which maps app handles navigation?+
Tapping a stop opens the driver's preferred maps app — Google Maps on Android and iOS, or Apple Maps on iOS. Drivers use the navigation interface they already know — no second maps app to learn.
Can the driver add or change stops independently?+
Yes. Drivers can add stops on the go, adjust stop order, or shift jobs with a reason. Changes flow back into the Trailo platform immediately — dispatch sees the current state live.
Does every driver need a separate account?+
Yes. One login per driver with their own credentials — so status, docs and answers are correctly attributed to the person. Trailo supports multi-user with roles across every plan.
Which devices are supported?+
iOS and Android. Specific minimum versions will be published with the release of the apps. The app is optimized for smartphones; it works on tablets as well.